Frequently Asked Questions (FAQ)
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OurPesa is a financial technology platform that provides solutions for group savings, personal savings, and investment opportunities. We help individuals, groups, and businesses achieve their financial goals through secure and transparent saving and investment tools powered by blockchain technology.
At OurPesa, security is our top priority. We use advanced blockchain technology to secure all transactions and investments, ensuring transparency and reducing the risk of fraud. Additionally, all funds are stored in regulated financial institutions to provide further protection for your savings and investments.
Creating an account is easy. Simply visit the OurPesa website or download our app, click on “Sign Up,” and follow the prompts to register. You’ll need to provide basic information such as your name, email address, and phone number. After verification, you can start using OurPesa’s services immediately.
OurPesa offers a range of savings solutions tailored to different needs:
- Group Savings: Ideal for groups and communities looking to save together.
- Personal Savings: For individuals who want to set aside funds for future goals.
- Business Investment Pools: For those looking to support local businesses and earn returns.
You can choose the saving plan that best suits your financial goals.
Yes, with OurPesa’s flexible savings options, you can access your funds at any time. However, depending on the savings plan or investment you choose, some withdrawal limits or conditions may apply, particularly if you’re part of a group saving plan with specific rules on contributions and withdrawals.
Group Saving is a feature that allows multiple users to save money collectively toward a shared goal. Whether it’s for a community project, a social cause, or a business venture, group members contribute regularly and can set specific withdrawal rules. OurPesa offers three types of Group Savings:
- Cooperative Saving: A structured and formal group saving approach.
- Merry-Go-Round Saving: Where members contribute regularly, and one member receives the total amount each round.
- Random Draw Saving: A lottery-style savings plan where members contribute, and one member is randomly selected to receive the funds
To invest with OurPesa, simply browse through the investment opportunities available on our platform, select the one that matches your financial goals and risk level, and make your investment. You can start small and monitor your returns in real-time through our dashboard. Investment opportunities include small businesses, community projects, and peer-to-peer lending.
Yes, OurPesa has low entry barriers to make savings and investments accessible to everyone. For most savings plans, the minimum amount is very low, and for investments, you can start with as little as $10 depending on the investment opportunity.
OurPesa provides a user-friendly dashboard that allows you to monitor your savings, group contributions, and investments in real-time. You can view your savings progress, track your investment returns, and even set notifications to alert you on important updates.
OurPesa offers a wide range of business investment opportunities, focusing primarily on small to medium-sized enterprises (SMEs) within local communities. These businesses are vetted for credibility and financial potential, and they range from retail businesses to service industries and community projects.
Yes, OurPesa offers automated saving options. You can set up automatic contributions to your personal savings or group saving accounts based on your preferences (weekly, bi-weekly, or monthly). This feature ensures that you stay on track with your saving goals without needing to manually contribute each time.
OurPesa uses blockchain to create a secure, transparent ledger for all transactions, ensuring that all savings, investments, and contributions are recorded in an immutable system. This enhances security, reduces fraud, and increases trust between users and the platform.
OurPesa strives to keep fees low and transparent. There may be small transaction fees associated with certain types of investments or withdrawals, depending on the saving or investment plan you choose. Full details on fees are available in the Terms and Conditions or on the specific plan pages.
Once your investment matures or reaches a point where you can withdraw returns, you can do so directly through your OurPesa account. The funds will be transferred to your linked bank account or mobile wallet. You can choose to reinvest your returns or withdraw them as cash.
Yes, OurPesa is expanding beyond Uganda, starting with other East African countries. We are working to make our platform available across the region to provide secure saving and investment solutions for a broader community. Stay tuned for updates as we continue to grow.
If you need assistance, OurPesa provides multiple ways to reach us. You can contact our support team via the in-app chat, email at support@ourpesa.com, or by calling our helpline listed on the Contact Us page. Our team is always ready to help you with any questions or issues.
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